仅事实
特斯拉奥斯汀Robotaxi试点在测试乘车中多次出现人工干预
摘要
特斯拉在奥斯汀进行的自动驾驶叫车服务试点测试中，在一系列测试乘车过程中遇到了三次需要人工或远程干预的脱离自动驾驶情况。该服务仅限部分用户使用，每辆车配备安全操作员。
特斯拉在奥斯汀的Robotaxi试点服务正在进行早期测试，使用一小批配备安全操作员的自动驾驶Model Y车辆。在最近的一系列五次测试乘车中，系统总体表现顺畅，但出现了三次脱离自动驾驶的情况，需要安全操作员或远程支持人员介入。
其中一次事件中，Robotaxi试图进入一条标有“禁止进入”标志的单行道，安全操作员和远程支持人员及时纠正了路线。另一次脱离发生在车辆离开停车场时变得无响应，需远程协助恢复行驶。第三次干预则是在Robotaxi试图短暂驶出其指定服务区域时进行的。
奥斯汀的一位早期体验用户Vu Kong表示，多次乘车后体验大致一致且感觉安全，他说：“到第三次时，我几乎忘了自己在自动驾驶汽车里。我在车上开会、接电话，还参加Zoom视频会议。”
目前，Robotaxi服务运营约10至20辆车辆，仅向有限邀请用户开放。接车时间不一，有时超过10分钟，应用程序偶尔出现故障。车辆似乎避免高速公路，选择更长的地面路线。特斯拉尚未对试点表现或具体事件发表评论。
公司按每次乘车收取固定费用，继续将Robotaxi定位为其在人工智能和机器人领域更广泛雄心的一部分。奥斯汀试点仍处于早期阶段，配备安全措施并限制访问。
事实核查
使用外部来源和数据库核实文章的事实。
✓
Confirmed
Tesla's pilot Robotaxi service in Austin is undergoing early testing with a small fleet of autonomous Model Y vehicles, each accompanied by a safety operator.
!
Unverified
During a recent series of five test rides, the system generally performed smoothly but experienced three disengagements, where either a safety operator or a remote support agent had to intervene.
!
Unverified
One incident involved the Robotaxi attempting to enter a one-way street marked with 'Do Not Enter' signs, prompting the safety operator and remote support to correct the route.
!
Unverified
Another disengagement occurred when the vehicle became unresponsive while leaving a parking lot, requiring remote assistance to resume movement.
!
Unverified
A third intervention was needed when the Robotaxi attempted to route briefly outside its designated service area.
!
Unverified
Vu Kong, an early access user in Austin, said after multiple rides that the experience was mostly consistent and he felt safe, noting, 'By the third time, I just forgot I was in an autonomous car. I was doing meetings in the car, taking phone calls, and doing Zoom calls.'
✓
Confirmed
The Robotaxi service currently operates with about 10 to 20 vehicles and is available only to a limited group of invitees.
!
Unverified