仅事实
联邦贸易委员会针对亚马逊Prime会员服务的诉讼进入审判阶段
摘要
联邦贸易委员会针对亚马逊在注册和保留Prime会员方面存在欺骗行为的诉讼已在西雅图开庭审理。
联邦贸易委员会（FTC）针对亚马逊提起的诉讼指控其在将消费者注册为Prime订阅服务会员时存在欺骗行为，现已在西雅图进入审判阶段。FTC指责亚马逊使用“暗黑模式”——即操控性的设计元素——在未经消费者同意的情况下将其注册为会员，并设置复杂的取消流程以阻止会员终止服务。
亚马逊否认这些指控，声称其Prime会员的注册和取消流程清晰明了。公司强调，Prime会员的受欢迎程度源于其价值，提供了包括免费配送和流媒体服务等多项福利。
此次审判预计持续约一个月，由陪审团裁定亚马逊是否违反了消费者保护法。此案是FTC对亚马逊商业行为进行更广泛审查的一部分，FTC还计划于2026年10月对亚马逊提起另一项反垄断诉讼并进入审判。
来源
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The Federal Trade Commission's (FTC) lawsuit against Amazon, alleging deceptive practices in enrolling consumers into its Prime subscription service, has commenced trial in Seattle.
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The FTC accuses Amazon of using 'dark patterns'—manipulative design elements—to enroll consumers without their consent and creating a complex cancellation process to deter membership termination.
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Amazon denies these allegations, asserting that its Prime enrollment and cancellation processes are clear and straightforward.
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The company emphasizes that Prime's popularity stems from its value, offering benefits such as free shipping and streaming services.
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The trial is expected to last approximately one month, with a jury determining whether Amazon violated consumer protection laws.
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