仅事实
亚马逊Prime会员计划因涉嫌欺诈行为面临联邦贸易委员会审判
摘要
亚马逊将于2025年9月22日面临联邦贸易委员会关于其Prime会员计划涉嫌欺诈行为的审判，相关诉讼指控该公司在会员注册和取消过程中存在误导消费者的行为。
亚马逊定于2025年9月22日接受联邦贸易委员会（FTC）的审判，指控该公司采用欺骗性手段诱导消费者加入Prime会员计划，并故意设置复杂的取消流程。FTC于2023年6月提起诉讼，指责亚马逊使用“暗黑模式”——即操控用户界面的设计，诱使消费者自动续订Prime会员。该机构还指控亚马逊故意使取消流程复杂，以阻止订阅者终止会员资格。2025年9月18日的庭前裁定中，美国地方法院法官约翰·春（John Chun）认定亚马逊违反了《恢复在线购物者信心法案》（ROSCA），因为其在充分披露Prime会员条款之前就收集了客户的账单信息。法官还表示，如果FTC在审判中证明其指控，两名亚马逊高管可能会被追究个人责任。亚马逊否认上述指控，称其在注册和取消过程中明确披露了价格和自动续订等关键条款。此次审判的结果可能对在线平台处理订阅和消费者同意的方式产生重大影响，或将重塑数字经济，并加强消费者对操控性设计手段的保护。
来源
The Verge事实核查
使用外部来源和数据库核实文章的事实。
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Amazon is scheduled to face a Federal Trade Commission (FTC) trial on September 22, 2025.
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The FTC's lawsuit, initiated in June 2023, accuses Amazon of using 'dark patterns' to trick consumers into signing up for automatically renewing Prime subscriptions.
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The agency alleges that Amazon's cancellation process was intentionally complicated to deter subscribers from ending their memberships.
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In a pre-trial ruling on September 18, 2025, U.S. District Court Judge John Chun found that Amazon violated the Restore Online Shoppers' Confidence Act (ROSCA).
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The judge also indicated that two Amazon executives could be held personally liable if the FTC proves its case during the trial.
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Amazon has denied the allegations, stating that it clearly discloses key terms during the enrollment and cancellation processes.
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