Hollow Knight: Silksong Launch Overwhelms Digital Storefronts

The highly anticipated release of Hollow Knight: Silksong on September 4, 2025, resulted in significant technical disruptions across multiple digital storefronts. Shortly after the game's launch, users reported difficulties accessing and purchasing the title on platforms including Steam, Nintendo eShop, PlayStation Store, and Xbox Store.

On Steam, users encountered errors when attempting to load store pages, add the game to their shopping carts, and complete purchases. Similar issues were reported on the Nintendo eShop, where some users received error messages stating, "We were unable to service your request. Please try again later."

Despite these challenges, the game's popularity was evident. Within the first 45 minutes of release, Silksong attracted over 100,000 concurrent players on Steam, surpassing the original Hollow Knight's peak of approximately 72,000 concurrent players.

The surge in demand also affected other platforms. The PlayStation Store and Xbox Store experienced similar issues, with users reporting difficulties in accessing and purchasing the game.

As of now, platform operators are working to resolve these issues to ensure a smoother experience for players eager to embark on the new adventure in Hollow Knight: Silksong.