Air Canada Flight Attendants Continue Strike Despite Government Order

Air Canada's flight attendants, represented by the Canadian Union of Public Employees (CUPE), have continued their strike despite a government-mandated return-to-work order. The strike, which began on August 16, 2025, has led to the suspension of approximately 700 daily flights, affecting around 130,000 passengers each day during the peak summer travel season.

The Canada Industrial Relations Board (CIRB) ordered the flight attendants to return to work by 2 p.m. on August 17, following a directive from Jobs Minister Patty Hajdu, who cited concerns over potential economic harm. However, CUPE has rejected the order, with National President Mark Hancock stating, "Our members are not going back to work. We are saying no." Hancock also described the process as "unfair" and indicated plans to challenge the order legally.

Air Canada had planned to resume flights on Sunday evening but has now postponed the restart until Monday evening due to the union's defiance. The airline stated that the union "illegally directed its flight attendant members to defy a direction from the Canadian Industrial Relations Board."

The labor dispute centers on compensation issues, particularly pay for unpaid work performed by flight attendants when planes are not in the air. Air Canada's latest offer included a 38% increase in total compensation over four years, with an 8% raise in the first year. CUPE argues that this proposal is insufficient, especially considering inflation.

Passengers have expressed frustration over the ongoing disruptions. Tourist Mel Durston from England noted, "We wanted to go see the Rockies, but we might not get there because of this. We might have to head straight back." Another traveler, Zahara Virani, while acknowledging the inconvenience, stated, "I don't blame the flight attendants at all. What they're asking for is not unreasonable whatsoever."

Air Canada has advised affected passengers to request full refunds through the airline's website or mobile app. The company is also offering alternative travel options through other airlines when possible but warns that immediate rebooking may not be guaranteed due to high demand during the summer travel peak.

The CIRB has extended the terms of the existing collective agreement until a new one is determined by an arbitrator. The government maintains that the intervention aims to protect the economy and ensure the movement of critical goods and services. CUPE, however, contends that the order violates their members' rights and plans to continue the strike until a fair agreement is reached.