Verizon fixes voice service outage affecting customers in the East and Midwest
A voice service disruption that impacted a limited number of Verizon customers in the eastern United States and parts of the Midwest was resolved shortly after 6 p.m. ET on Saturday.
Verizon confirmed that a voice service outage affecting a limited number of customers in the East and parts of the Midwest was resolved shortly after 6 p.m. Eastern Time on Saturday, Aug. 8. The disruption was reported by users on Downdetector, which logged more than 12,000 complaints within a three-hour window, with 91% of reports related to mobile phone calls, 5% to mobile internet and 3% to the company's 5G home internet service. Customers experienced difficulty making and receiving calls across multiple regions of the United States. Verizon advised users to check its network status page for real-time updates by entering their address. > "The issue impacted voice services for a limited number of customers in the East and parts of the Midwest," a Verizon spokesperson said.