微软365服务大范围中断
仅事实

微软365服务大范围中断

摘要

2026年1月22日,微软365服务,包括Outlook和Teams,遭遇重大中断,主要影响北美用户。公司确认基础设施问题并启动恢复工作。

2026年1月22日,微软365服务,包括Outlook和Teams,经历了重大中断,主要影响北美地区的用户。中断报告于东部时间上午11点左右开始出现,Downdetector在东部时间下午3:08记录到超过15,000条用户报告的峰值。

微软确认了该问题,表示其北美部分服务基础设施未能按预期处理流量。公司指出,用户可能会遇到服务功能下降或无法访问多个微软365服务的情况。

截至东部时间下午2:20,微软报告称恢复工作正在进行中,涉及通过受影响的基础设施重新分配流量以平衡系统并恢复功能。公司强调致力于迅速解决问题,并识别恢复所需的其他措施。

此次中断影响了包括Exchange Online、SharePoint Online、OneDrive和Teams在内的多项服务。用户报告称,在尝试通过Outlook发送或接收邮件时,会收到临时服务器错误消息。

根据最新更新,微软持续监控情况并实施必要措施以全面恢复服务。建议用户查看微软365状态页面以获取持续更新。

事实核查

使用外部来源和数据库核实文章的事实。

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Confirmed

On January 22, 2026, Microsoft 365 services, including Outlook and Teams, experienced significant disruptions, primarily affecting users in North America.

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Confirmed

Reports of outages began surfacing around 11:00 a.m. ET, with Downdetector noting a peak of over 15,000 user reports by 3:08 p.m. ET.

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Confirmed

Microsoft acknowledged the issue, stating that a portion of its service infrastructure in North America was not processing traffic as expected.

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Confirmed

By 2:20 p.m. ET, Microsoft reported that restoration efforts were underway, involving traffic redirection across affected infrastructure to rebalance the system and restore functionality.

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