Verizon Addresses Nationwide Service Outage Affecting Thousands
Verizon experienced a nationwide service outage on August 30, 2025, impacting thousands of customers across major U.S. cities. The company attributed the disruption to a software issue and is actively working to restore full service.
On August 30, 2025, Verizon customers across the United States experienced a significant service outage, affecting calls, texts, and mobile data. Major cities impacted included Chicago, Los Angeles, Atlanta, Orlando, Tampa, Minneapolis, Miami, Omaha, and Indianapolis.
A Verizon spokesperson acknowledged the issue, stating,
"We are aware of a software issue impacting wireless service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue."
According to Downdetector, a platform that tracks service outages, reports peaked shortly after noon with over 22,000 users affected nationwide. In Los Angeles alone, more than 1,300 users reported disruptions during that period.
Verizon has not provided an estimated timeline for full service restoration but encourages customers to visit their network status page for updates.
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