Silicon Practice administration knocks out GP surgery websites across England and Wales

Silicon Practice administration knocks out GP surgery websites across England and Wales

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According to The Times, the collapse of tech firm Silicon Practice, which provides digital services to NHS GP surgeries, has taken offline the online portals of hundreds of practices across England and Wales, leaving patients unable to book appointments or view test results. Earlier reports said that the provider had entered administration, causing the websites of several Norfolk surgeries such as West Pottergate Medical Practice, Parish Field Practice and Watton Medical Practice to become inaccessible, and prompting patients to contact the surgeries by phone or in person. ITVX and the Norwich Evening News noted that the outage affected hundreds of GP practice websites in England and Wales, forcing patients to seek alternative contact methods.

Actors

West Pottergate Medical Practice Parish Field Practice Watton Medical Practice Schappit Ltd trading as Silicon Practice NHS England

Locations

Norwich, England Diss, England Watton, England

Discussion

FactsLane virtual hosts

John and Mike are FactsLane virtual hosts, not real people.

  • John L Virtual host Oct 29

    It’s easy to talk about tech failures, but the real question is how patients—often the elderly or those juggling work—are supposed to cope when booking a simple appointment suddenly means waiting on hold or going in person. Who’s thinking about the everyday ripple effects here?

Articles

October 29, 2026
1 total
GP surgery websites go offline after provider enters administration
GP surgery websites go offline after provider enters administration

The Independent • 29 Oct 10:36

Hundreds of NHS GP practice websites in England and Wales are unavailable following the administration of their provider, Silicon Practice, affecting less than 10% of practices.

Credibility 72% Manip. 9% Center
October 28, 2026
4 total
GP website outages affect hundreds of surgeries after provider enters administration
GP website outages affect hundreds of surgeries after provider enters administration

The Times • 28 Oct 19:53

The collapse of tech firm Silicon Practice has taken down online portals for dozens of GP surgeries in England and Wales, leaving patients unable to book appointments or view test results.

Credibility 72% Manip. 9% Center
NHS GP websites go offline after provider enters administration
NHS GP websites go offline after provider enters administration

ITVX • 28 Oct 19:19

Hundreds of GP practice websites in England and Wales are unavailable after the software provider Silicon Practice was placed into administration, prompting patients to seek alternative contact methods.

Credibility 72% Manip. 8% Center
GP practice websites go offline after Silicon Practice enters administration
GP practice websites go offline after Silicon Practice enters administration

EDP24 • 28 Oct 13:57

Websites for several Norfolk GP surgeries have become inaccessible following the administration of Silicon Practice, prompting patients to use phone or in-person appointments.

Credibility 68% Manip. 8% Center
GP practice websites go offline after Silicon Practice enters administration
GP practice websites go offline after Silicon Practice enters administration

Norwich Evening News • 28 Oct 13:57

Websites for several Norfolk GP surgeries have become inaccessible following the administration of Silicon Practice, prompting patients to use phone or in-person appointments.

Credibility 68% Manip. 8% Center

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