Trump Mobile Customers Express Frustration Over Undelivered T1 Phones
Nearly a year after placing deposits, Trump Mobile customers have yet to receive their T1 smartphones, leading to growing dissatisfaction and concerns over the company's fulfillment promises.
Customers who placed $100 deposits for Trump Mobile's T1 smartphone nearly a year ago are still awaiting delivery, leading to increasing frustration among supporters. The company, founded by Donald Trump Jr. and Eric Trump, announced the gold-colored T1 phone in June 2025, promising an August 2025 release. Despite collecting approximately $59 million in deposits from around 590,000 customers, no devices have been shipped as of May 2026.
Recent updates to Trump Mobile's terms and conditions state that the preorder deposit "does not guarantee that a Device will be produced or made available for purchase," raising concerns about whether the phones will ever be delivered. Additionally, the company's initial claim that the T1 would be "Made in the USA" has been revised to phrases like "American-Proud Design," leading to questions about the device's manufacturing origins.
Public backlash has intensified, with customers expressing dissatisfaction over the delays and lack of transparency. Some supporters have taken to social media to voice their concerns, feeling misled by the unfulfilled promises. The situation has also drawn attention from lawmakers, with Senator Elizabeth Warren and other Democratic members of Congress urging the Federal Trade Commission to investigate Trump Mobile's practices.