Verizon reports nationwide voice service outage affecting thousands of users
Verizon confirmed a widespread outage affecting voice calls for wireless customers across the United States, with more than 12,000 reports logged by late afternoon.
Verizon said it was experiencing a voice service disruption on Saturday afternoon, with Downdetector recording over 12,000 user reports by 4:25 p.m. ET. The company acknowledged the issue, stating, "We are aware of an issue impacting voice services for wireless customers in some parts of the U.S. Our engineers are engaged, and we are working quickly to identify and resolve the issue." Verizon directed customers to its Check Network Status page for real-time updates and apologized for the inconvenience, adding that it appreciates users' patience. Social media users reported difficulty making or receiving calls and described the problem as affecting multiple states.