Windows 11 Security Feature Blocks ASUS Armoury Crate on ROG Ally Devices
Just the facts

Windows 11 Security Feature Blocks ASUS Armoury Crate on ROG Ally Devices

Summary

A recent Windows 11 update has caused Microsoft's Smart App Control to block ASUS's Armoury Crate software on ROG Ally devices, disrupting essential system functions.

A recent Windows 11 update has led to Microsoft's Smart App Control feature blocking ASUS's Armoury Crate software on ROG Ally devices, including the ROG Ally and ROG Ally X. Armoury Crate is essential for managing system settings, performance profiles, and updates on these devices.

Users have reported error messages stating, "Oops! There was an issue with the connection to Armoury Crate SE. Please open Armoury Crate SE for repairs and try again." This issue has resulted in unresponsive buttons, broken RGB configurations, and elevated temperatures due to non-functioning fan profiles.

Smart App Control operates on a zero-trust model, blocking applications it deems untrustworthy. In this case, it appears to have flagged Armoury Crate's components as unverified, preventing the software from launching, updating, or being uninstalled.

To address the problem, users are advised to disable Smart App Control in Windows 11 settings. However, once disabled, re-enabling Smart App Control requires a full Windows reset. Alternatively, some users have turned to third-party tools like G-Helper, which offers lightweight fan, power, and RGB control without the bloat or update issues tied to Armoury Crate.

Neither Microsoft nor ASUS has issued official guidance on this issue. Users are left to choose between waiting for an official fix or disabling a major security feature to restore Armoury Crate functionality.

Fact-checking

Fact-check the facts of the article using external sources and databases.

Confirmed

A recent Windows 11 update has led to Microsoft's Smart App Control feature blocking ASUS's Armoury Crate software on ROG Ally devices.

Confirmed

Users have reported error messages stating, 'Oops! There was an issue with the connection to Armoury Crate SE. Please open Armoury Crate SE for repairs and try again.'

Confirmed

Smart App Control operates on a zero-trust model, blocking applications it deems untrustworthy.

Confirmed

To address the problem, users are advised to disable Smart App Control in Windows 11 settings.

FL Plus

Keep reading — for free

Create a free account to follow the news. No card required.

Unlimited news feed
See why each story scored
Full fact-check details