Cloudflare 故障扰乱主要在线服务
仅事实

Cloudflare 故障扰乱主要在线服务

摘要

Cloudflare 的配置错误导致全球范围内的故障,影响了包括 X 和 ChatGPT 在内的平台。

2025年11月18日,Cloudflare 发生了一次重大全球故障,扰乱了包括 X(前身为 Twitter)、ChatGPT、Canva 和《英雄联盟》等众多在线服务。此次事件始于协调世界时11:20左右,并于协调世界时17:06得到解决。

故障被追溯到一次内部配置错误。数据库权限的更改导致生成了一个由 Cloudflare 机器人管理系统使用的“功能文件”,该文件意外地大小翻倍。这个超大文件超过了软件的大小限制,导致整个网络系统故障。

Cloudflare 首席技术官 Dane Knecht 承认了此次中断,表示:“我们辜负了客户和更广泛的互联网。”他强调,此问题不是外部攻击造成的,而是内部技术故障。

公司此后已采取措施防止类似事件发生,包括加强配置文件的导入安全性,并审查核心代理模块的故障模式。

事实核查

使用外部来源和数据库核实文章的事实。

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Confirmed

On November 18, 2025, Cloudflare experienced a significant global outage that disrupted numerous online services, including X (formerly Twitter), ChatGPT, Canva, and League of Legends.

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Confirmed

The incident began around 11:20 UTC and was resolved by 17:06 UTC.

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Confirmed

The outage was traced to an internal configuration error involving a change in database permissions that led to the generation of an oversized 'feature file' used by Cloudflare's Bot Management system, causing system failures across the network.

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Confirmed

Cloudflare's Chief Technology Officer, Dane Knecht, acknowledged the disruption, stating, 'We failed our customers and the broader internet.' He emphasized that the issue was not the result of an external attack but an internal technical failure.

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