仅事实
亚马逊云服务故障扰乱主要在线平台
摘要
2025年10月20日，亚马逊云服务（AWS）发生重大故障，导致包括亚马逊自有平台在内的众多在线服务广泛中断。
2025年10月20日，亚马逊云服务（AWS）发生大规模故障，导致众多在线平台出现广泛中断。此次事件始于东部时间凌晨3:11，影响了Venmo、Snapchat、Canva、Fortnite以及亚马逊自家的Alexa等服务。
AWS确认故障根源为其核心数据库服务DynamoDB API中的DNS解析问题。到东部时间上午6:35，公司报告称DNS问题已完全缓解，尽管部分服务仍然出现较高的错误率。
此次故障凸显了互联网对AWS云基础设施的依赖，许多公司在其部署中使用了美国东部1区（US-EAST-1）。这种依赖引发了连锁反应，影响了广泛的服务，强调了集中式云服务潜在的风险。
截至上午中旬，AWS正努力实现全面恢复，并建议客户避免将新部署绑定到特定的可用区，以便加快恢复进程。公司承认此次故障对自身及客户服务造成了重大影响，强调其致力于恢复正常运营。
来源
Engadget事实核查
使用外部来源和数据库核实文章的事实。
✓
Confirmed
On October 20, 2025, a substantial outage at Amazon Web Services (AWS) caused widespread disruptions across numerous online platforms.
!
Partly Confirmed
The incident began around 3:11 AM ET, affecting services such as Venmo, Snapchat, Canva, Fortnite, and Amazon's own Alexa.
✓
Confirmed
AWS identified the root cause as a DNS resolution issue within its DynamoDB API, a core database service.
!
Unverified
By 6:35 AM ET, the company reported that the DNS issue had been fully mitigated, though some services continued to experience elevated error rates.
✓
Confirmed
The outage underscored the internet's reliance on AWS's cloud infrastructure, with many companies utilizing the US-EAST-1 region for their deployments.
✓
Confirmed
This dependency led to a cascading effect, impacting a broad range of services and highlighting the potential risks associated with centralized cloud services.
!
Unverified
As of mid-morning, AWS was working towards full resolution, advising clients to avoid tying new deployments to specific Availability Zones to facilitate recovery.
✓
Confirmed