Singapore government Outlook services restored after global Microsoft outage

Microsoft Outlook services used by Singapore's government were fully restored around 11 p.m. on Friday, ending a disruption that began more than 24 hours earlier and impacted Microsoft products in 74 countries and territories, according to outage tracker Downdetector.

The Government Technology Agency (GovTech) said the restoration was complete and thanked the public for their patience. Emergency services and the Singpass identity system remained operational throughout the outage.

A Microsoft spokesperson attributed the incident to a technical issue, stating it was unrelated to cyber attacks or AI agents. The company said services were restored gradually to ensure stability and that a full post-incident report will be issued.

Local banks and health providers confirmed that their email systems were back online. UOB warned that some customer replies might still be delayed and advised contacting relationship managers by phone. DBS said its email service had returned to normal and thanked users for their patience. SingHealth noted that its email team was processing messages received during the outage and urged urgent inquiries to be made by telephone.