Early iPhone Duo buyers report mixed satisfaction and some returns
A poll and interviews reveal that while many early adopters were excited by Apple's foldable iPhone Duo, a number have returned the device due to size, weight, and performance concerns.
Apple promoted the iPhone Duo as a breakthrough foldable phone, describing it as “the most transformational change to iPhone since the original.” The device generated strong initial interest, but a recent poll and interviews suggest that some early buyers have chosen to return it after the 14-day refund period.
The Verge reported that Apple allows returns within two weeks without explanation, and several owners have taken advantage of that policy. Reported issues include the phone’s weight and bulk, a small outer screen, and camera performance that does not match the iPhone 18 Pro.
"If I can have an iPad in my pocket, that would be great," said Ben Seligson, a content creator who returned his Duo. He explained that the device often interrupted tasks that he would normally handle on an iPad, making quick interactions feel more disruptive.
Apple has extended the holiday return window through January 8, giving new purchasers a longer period to decide whether to keep the phone.