Minmed Group reports cyber incident affecting teleconsultation system
Minmed said a malicious cyber incident disrupted a standalone system used for teleconsultations and health screenings, but clinical records remain unaffected.
Singapore – The Minmed Group disclosed that a malicious cybersecurity incident on Nov 11 impacted a standalone system that supports its teleconsultation and health-screening services. The group said investigations are ongoing and that clinical records were not compromised.
Minmed said it acted promptly to contain the threat and engaged Ensign InfoSecurity, an independent cybersecurity and forensic firm, to conduct a formal investigation and reinforce its defenses. The firm independently validated the security fixes deployed as of Nov 5 and confirmed that the identified vulnerabilities have been secured.
The group reported the incident to the Personal Data Protection Commission and filed a police report. It added that all clinics and services, including health screenings, teleconsultations, vaccinations, counselling, general practice and dental care, remain operational.
The incident follows two other cybersecurity breaches affecting Singapore healthcare providers within the same week, involving Fullerton Health and Doctor Anywhere.