M1 telecom confirms data breach affecting customer personal details
Singapore's M1 said a breach on Oct. 30 exposed names, identification numbers and contact information, but not payment or banking data, and investigations are ongoing.
Singapore telecommunications provider M1 disclosed that a data breach on Oct. 30 resulted in the exposure of customer names, NRIC/FIN numbers, birth dates, mobile phone numbers, email addresses and residential addresses. The company said no payment-card, financial or banking information, nor account credentials were compromised.
M1 sent an email to affected customers on Nov. 6 advising them to stay vigilant against unsolicited communications.
"We encourage you to remain vigilant and exercise caution when responding to unsolicited calls, messages or emails," the statement read.
"M1 takes the security and confidentiality of information entrusted to us very seriously. We regret that this data breach has occurred and apologise for the concern it has caused you," the company added.
The Personal Data Protection Commission confirmed it is aware of the incident and is investigating. The Cyber Security Agency of Singapore’s chief executive, Gwenda Fong, urged businesses to review their cyber defences amid a series of recent breaches involving other local firms.