Singapore telco M1 confirms data breach affecting personal details
M1 disclosed a breach that exposed customers' personal information but not payment or banking data, and said the incident has been contained.
Singapore's telecommunications provider M1 said a data breach on Oct. 30 compromised personal details such as customer names, identity card numbers, dates of birth, mobile numbers, e-mail addresses and residential addresses. The company said no payment card, financial or banking information, nor customer account access, was affected, and that the breach has been contained.
M1 did not disclose the number of customers impacted. It added that its services and business operations continued uninterrupted and that affected customers would be notified by e-mail or letter.
"M1 takes the security and confidentiality of information entrusted to it very seriously, and has been working closely on the ongoing investigations with the relevant authorities and third-party specialists. Customers are encouraged to remain vigilant and exercise caution when responding to unsolicited calls, messages or e-mails."
The telco advised customers to verify the identity of anyone contacting them through official channels. The Personal Data Protection Commission confirmed awareness of the incident and said it is investigating the case.