Cyberattack Disrupts Check-In Systems at Major European Airports

A cyberattack targeting Collins Aerospace's MUSE software has disrupted check-in and boarding operations at several major European airports, including London's Heathrow, Berlin Brandenburg, and Brussels Airport. The incident began on Friday evening, leading to significant delays and flight cancellations as airports reverted to manual processing.

Collins Aerospace, a subsidiary of RTX, confirmed a "cyber-related disruption" affecting its MUSE software, which is widely used for passenger processing. The company stated that the impact was limited to electronic check-in and baggage drop systems and could be mitigated with manual operations.

At Brussels Airport, the cyberattack rendered automated check-in and baggage systems inoperable, forcing staff to switch to manual procedures. This led to long queues and delays, with the airport advising travelers to check their flight status before departure.

Berlin Brandenburg Airport also reported longer waiting times due to the systems outage, while Dublin Airport experienced limited interruptions but expected to operate a full schedule on Sunday.

Passengers faced confusion and frustration due to the lack of clear information. One traveler in Berlin expressed disbelief at the vulnerability of modern technology to such attacks.

Authorities have not yet identified the perpetrators or their motives. Cybersecurity experts highlighted the incident as a reminder of the vulnerabilities in aviation systems and the need for robust defenses against such threats.

Airports and airlines are working to restore normal operations, with Collins Aerospace actively addressing the issue to restore full functionality as quickly as possible.