Brooklyn boutique Art of Play replies to Kelly Clarkson's complaint about store treatment
Singer Kelly Clarkson said she was treated as if she could not afford items at Art of Play, prompting the shop to clarify that the featured automaton was not for sale and to thank supporters.
Brooklyn specialty shop Art of Play issued a statement after singer Kelly Clarkson posted on social media that she felt she was judged as unable to afford merchandise during a recent visit. Clarkson said staff told her they could find a comparable item for her, and she criticized the interaction on X, calling the staff "rude" and accusing them of lying.
Art of Play responded on Instagram, noting that Clarkson inquired about a one-of-a-kind singing and dancing bird automaton named "Molly," which is permanently attached to the wall and not available for purchase. The store said the negative experience described by Clarkson would resonate with anyone who has felt judged in a shop and thanked customers who continued to support the business.
The boutique, located near Brooklyn Heights, highlighted that many shoppers spend hours enjoying its puzzles, games and toys, and expressed surprise at the rapid spread of criticism following the celebrity’s post. It added that the bird automaton had previously been featured in a post about items that are not for sale.
Clarkson later reiterated her version of events, stating that staff suggested the item cost $15,000 and offered to find something comparable, which she said never occurred. She also addressed criticism that she does not support small businesses, emphasizing that respectful treatment should be extended to all customers.
Both parties did not provide further comment to the news outlet.