Stadium architect explains design trade-offs behind obstructed-view seats at Bills' new venue
Populous architect Jonathan Mallie said the outboard stairways at Highmark Stadium were intended to reduce concourse congestion and improve overall sightlines, acknowledging that the design creates some obstructed seats.
Fans of the Buffalo Bills have complained on social media about obstructed-view seats after the first event at the new Highmark Stadium. The team said on Aug. 10 that it is reviewing feedback on the facility’s operation.
Jonathan Mallie, managing director of Populous’s Americas practice, told Buffalo radio station WGR 550 that the stadium’s stairways were placed on the outer edge of the upper level to keep the concourse clear and allow fans to watch the game while accessing food and drinks. He noted that this design approach is used in 21 professional stadiums across the NFL and Major League Baseball, including 14 NFL venues, and is intended to provide 360-degree views from the concourse.
Mallie added that the layout also offers fans a chance to step out of the elements briefly without losing sight of the action, a feature not available at the former Highmark Stadium.
Highmark Stadium, which opened with a $2.2 billion price tag and 60,108 seats, is the NFL’s smallest venue by capacity. While the design aims to improve overall fan experience, the trade-off has resulted in some seats with limited sightlines, prompting ongoing discussion among supporters.