Verizon reports outage affecting voice service for thousands of customers
An outage that began Saturday afternoon disrupted voice service for Verizon wireless users in several major U.S. cities, prompting the company to advise customers to restart their devices.
An outage that started around 3:30 p.m. ET on Saturday disrupted voice service for thousands of Verizon wireless customers across the United States, according to real-time monitoring site Downdetector. The platform recorded more than 13,000 complaints at the peak of the incident, with the highest concentration of reports coming from New York, Los Angeles and Boston.
Verizon said it was "making progress on an issue impacting voice services for some wireless customers" and advised any remaining users to restart their devices. The company did not disclose the cause of the outage.